Privacy Policy

Last updated: April 2025

At Wickersley Security Solutions, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect your data when you use our website or contact us.

1. Who We Are

Wickersley Security Solutions is a security systems provider based in Rotherham, UK, offering services such as CCTV installation, intruder alarms, and security systems.

2. What Information We Collect

We may collect and process the following personal information:

Your name
Email address
Phone number
Address (where applicable)
Details of your enquiry or quote request
Any other information you choose to provide via our contact forms or during communications with us

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotes
Carry out our services and manage client relationships
Maintain records for administrative and legal purposes
Improve our website and customer service

We do not use your data for unsolicited marketing unless you have given explicit consent.

4. Legal Basis for Processing

We process your personal data based on:

Your consent when you submit a form or contact us
Our legitimate interest in responding to enquiries and providing our services
Compliance with legal obligations

5. How We Store and Protect Your Data

Your data is stored securely on password-protected systems, and we take appropriate measures to prevent unauthorised access, loss, or misuse.

We retain personal data only for as long as necessary to fulfil the purpose it was collected for or as required by law.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted service providers or subcontractors where necessary to carry out our services, but only under strict data protection agreements.

7. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (in certain circumstances)
Object to or restrict processing
Withdraw your consent at any time

To exercise your rights, please contact us using the details below.

8. Cookies

Our website may use cookies to improve user experience. You will be notified and given the option to manage cookie preferences when you visit our site.

9. Contact Us

If you have any questions about this policy or your data, please contact:

Wickersley Security Solutions
Email: info@xk8security.co.uk
Phone: 01709 262006